I purchased all inclusive vacation package with Sun Price vacation back in 2015 and I was told I have 5 years to complete this three package vacations. Last year I was told that it is being service by Resgo and I sent the online request to make a reservation for DR.
I requested 3 month ago and I'm still waiting for call back. I was told that I can give this package to friend or family. When I was trying to give away to my friend, they gave me the list of restrictions including their income and martiral status. When I purchased this vacation package none of those questions are asked.
They never asked my income nor my marital status.
As my employment status has been changed, they might think that I'm not a good candidate to sell their time share they are avoiding my call. I've been calling everyday and sending them email to check the status of my reservation, noone has returned my call nor reply to my email.
Product or Service Mentioned:
Sun Price Vacations Vacation Package.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Full refund.